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Overview

The Tropo Migration Guide is built to help Tropo Customers migrate their existing apps to Plivo. It is applicable to all existing Tropo customers, who are affected with Tropo winding down their operations.

Getting started with Plivo

To get started with Plivo, you must register yourself for a Plivo account. In this section, we will explain how to register for an account, and how to upgrade your account.

Register for an account with Plivo

Click here to register for an account. Make sure you enter all the details, along with a valid phone number, to register.

Redeem your Free Credit coupon

For all Tropo Customers migrating to Plivo, please contact our Support team with the following details to get the special coupon for free credits:

  • Email Address associated with Tropo account
  • Email Address associated with Plivo Account

To redeem your coupon

  • Login to your Plivo account.
  • On the top navigation bar, click Billing in your profile menu. You can also click Add Credits in the Payment on the console home page.

  • On the Upgrade Account page, click Redeem a Coupon Code.

  • On the Redeem you Coupon screen, enter your coupon code, and then click Proceed.


Your account will be credited with the credits allocated for your coupon code.

Migrate your Tropo SMS app

Outgoing SMS app

Using Tropo, you may have built your outgoing SMS app either using the WebAPI or Scripting API.

            
{"tropo":[
      {"call":{
         "to":"+14075550100",
         "network":"SMS"
          }
      },
      {"say":{"value":"Tag, you're it!"}}
]}
          
            
call("+14075551212", {
   "network":"SMS"})
say("Don't forget your meeting at 2 p.m. on Wednesday!")
          

Migrating to Plivo

Using PHLO, you can build a similar app within minutes.

Relevant PHLO would like

Instructions to build your SMS app using above PHLO is captured here

Incoming SMS app

Using Tropo, you may have built apps to handle incoming SMS either using the WebAPI or Scripting API.

            
{
   "tropo":[{"say":{"value":"Really, it's that easy."}}]
}
          
            
say("Really, it's that easy.")
          

Migrating to Plivo

Using PHLO, you can build a similar app within minutes.

Relevant PHLO would like

You can find the instructions to build the above PHLO app to handle incoming SMS here

Below are some more starter use-cases related to SMS:

Migrate your Tropo Voice app

Outgoing Call app

Using Tropo, you may have built your Outgoing Call app either using the WebAPI or Scripting API.

            
{
   "tropo":[
      {
         "call":{
            "to":"+14155550100"
         }
      },
      {
         "say":[
            {
               "value":"Tag, you're it!"
            }
         ]
      }
   ]
}
          
            
call(["+14075551212","sip:12345678912@example.com"]);
say("Tag, you’re it!");
          

Migrating to Plivo

Using PHLO, you can build a similar app within minutes.

Relevant PHLO would like

Instructions to build your Voice app using above PHLO is captured here

Incoming Call app

Using Tropo, you may have built your app to handle incoming calls either using the WebAPI or Scripting API.

            
{
   "tropo":[{"say":{"value":"Welcome to Tropo!"}}]
}
          
            
say("Welcome to Tropo!")
          

Migrating to Plivo

Using PHLO, you can build a similar app within minutes.

Relevant PHLO would like

You can find the instructions to build the above PHLO app to handle incoming calls here

You can also build this app using Plivo XML. For more information, see our API References.

Below are some more starter use-cases related to Voice:

Buy Phone Number(s)

A Phone Number is required to to receive calls. You can buy a Plivo phone number in over 60+ countries from the Buy Numbers section on your Plivo Console. For more information, see Buying a Phone Number.

Port your existing Tropo Phone Number to Plivo

We support the following countries for Phone Number porting:

Australia Estonia Japan Poland Turkey
Austria Finland Latvia Portugal United Kingdom
Belgium France Lithuania Puerto Rico United States
Brazil Germany Luxembourg Romania Venezuela
Canada Greece Mexico Slovakia
Croatia Hong Kong Netherlands Slovenia
Cyprus Hungary New Zealand South Africa
Czech Republic Ireland Norway Spain
Denmark Israel Panama Sweden
Dominican Republic Italy Philippines Switzerland

For more information, see Porting an existing Phone Number to Plivo.

Need more information, get intouch with our expert.